Contact Us

Customer Support

Our experienced customer service representatives are available by phone to help you navigate the process. Whenever you have questions along the way, we're here to help.

Call us.

Give us a call at 877.222.1762.
Monday - Friday 8 AM - 9 PM EST

Email us.

We will try to have an answer for you within one business day.

I have already purchased a plan. Click here. Please include your plan number and a phone number where we may contact you. For easy account reference, include your home Zip Code.

I have not yet purchased a plan. Click here. If you have a question about a particular plan or plans, please include those plan numbers in your email.

International Shipping

For information on shipping house plans outside the U.S. or Canada, please email Customer Service - International with your complete order request and "ship to" information. We will reply via email within one business day with further instructions.

Advertising Contacts

If you are interested in advertising with Builder House Plans, or would like a media kit, please e-mail


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